At Palmbreezesupply, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:

Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:

Standard Shipping Handling Time:
Order Handling Time: 1–2 business days (Monday–Friday)

Standard Shipping Transit Time:
Transit Time: 3–7 business days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time):
Total Delivery Time: 4–9 business days (Monday–Friday)

Order Cut-off Time:
4:00 PM (GMT-05:00) Eastern Standard Time (New York)

Order Confirmation:
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.

Shipping Carrier:
We partner with trusted shipping carriers across the United States to ensure timely and safe delivery. Shipping carriers are selected country-wise based on location and delivery service availability.

Shipping Locations:
We currently ship within the United States.

Shipping Fee:
Free Shipping is available on all orders. No additional shipping costs will be applied at checkout.

Lost Packages:
If your package is marked as delivered but you haven’t received it, please:

Verify the shipping address.

Check all possible delivery locations at your residence.

Ask neighbors or family members if they accepted the package.

Contact the courier with your tracking number to initiate a claim.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.

Tracking:
After dispatch, a tracking number will be sent to your email. You may also use our Order Tracking Page to monitor your delivery. Tracking updates may take up to 24 hours to appear.

Delays:
We aim to meet our delivery estimates, but delays may occur due to high shipping volumes, severe weather conditions, or unforeseen courier disruptions. If your order hasn’t arrived within the expected timeframe, please contact our support team for assistance.

Contact Us:

Store Name: Palmbreezesupply
Store Address: 16998 Hampton Drive| Granger |IN |46530
Email: support@palmbreezesupply.com
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday
Timezone: (GMT-05:00) Eastern Standard Time (New York)